Flight from Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The very first flight remaining forty five minutes late producing us skip our connecting flight to Harrisburg, Pa. Advised the subsequent flight will be at midnight so we hold out right up until then (I am with my disabled eighty four year old mom) At midnight we are explained to the flight was cancelled, there were no accommodations available and another flight was 12 the next day.
I've invested hrs on the cellular phone wanting to untangle a miscalculation created in producing reservations with American Airways on the net. Just after undergoing every one of the actions in reserving a flight for my household of 3 (Brian, Marcela & Lorenzo Hawk) and including my credit card no. to purchase the 3 flights, I did not receive a affirmation, but a window on my computer screen Having said that “This web page cannot be displayedâ€. I took that to imply that the transaction did not experience, so I begun all once more with a distinct travel company.
We will not fly American Airlines at any time again, and neither will my family and friends. they may get rid of quite a bit much more than the $863 he detailed.
When we boarded flight 556 in monte go bay nowadays we were being the primary persons inside our area of the cabin and we observed a backpack tucked driving row 8 with no individual any where that it belonged to . We pointed it out to a man having an AA uniform who appeared to be a passenger and he was really rude saying it belongs to an AA personnel and obviously I need to have never been on such a plane ahead of. My spouse And that i feel pretty awkward with this type of response from one of your personnel!!
I am able to guarantee you that This is actually the worst flight I have experienced in my total lifetime. My mom and partner both of those concur. We fly all around the region and so are not new to touring. All round it had been just a awful knowledge. We seasoned racism, incompetence and in excess of worked and irritable staff members.
Worst Airline at any time?!?! Shed my luggage in Charlotte NC, February 6 after providing it (as well as my spouse’s) to two attendants on the baggage belt for returning travellers. Hers arrived in on our flight, mine didn't. Now 11 times afterwards and after getting passed through telephone hell plus some pretty non caring individuals, I've had no contact from anybody. The regular reply is “we are still seeking to Identify your luggageâ€. Their questionnaire and all forms are actually sent to Baggage Assert department but no person genuinely appears to have an interest in accomplishing just about anything to ease their troubles.
I uncover it terrible to possess my luggage go missing in Miami on both of those leaving and returning flights. I be expecting for being contacted immediately on how we can easily come to an settlement relating to this. I might be carrying out a observe up.
Your consumer service Reps are less than helpful. important link Following aiming to show up at a scheduled for months training seminar our flight was canceled making us unable to show up at. The only thing offered by American Airways were apologies along with a refund of the flight.
I wished to vent my aggravation Along with the baggage condition using your airline. Almost everything else was fantastic, even so the way my baggage was managed would make me Imagine 2 times right before reserving with AA once again. I had been charged $25 Each individual way for a person bag, not being instructed my bag may very well be carried on for no cost. To incorporate insult towards the $50 billed, my bag was destroyed on the skin on remaining returned to me.
Customers can also American Airways consumer service throughout the email stated listed here: . We obtained an automatic response within a couple of minutes, nevertheless the correspondence didn't handle our query.
Charlestown to Akron worst boarding expertise ever. Gate 38 b. A greyhound bus terminal is healthier operate. Superior luck in your new Professions
I desired to have a minute to contact out the wonderful customer service Connie Sanders inside your Dallas Office environment gave my spouse and I in an incredibly annoying condition. Connie went above and past to be sure we ended up cared for and her standard of focus to repairing our trouble loaded working day was remarkable, she solitary handedly restored my religion within your Firm and she deserves congratulations for that get the job done that she does.
I have involved an post that outlines your company as remaining the worst airline from the market which isn't something being pleased with. Determined by my knowledge I will say that I am by no means planning to fly with your organization once more, and neither will any individual I'm sure. I have already publically introduced my frustrations with all your airline on all the social networking web sites.
Latest flight from Austin to Ft Myers on which I had asked for wheelchair assistance didn't supply any jetway help and absolutely practically nothing in Ft Myers from airplane to baggage declare and NOONE to talk to.